Yesterday our air froze up and I started calling people. I called people for over an hour and then sweet Lori answered their phone. We have a lot going on with a special needs child, we recently found out my husband needs a cornea transplant and we had to put our dog down last night. She assured me that they would take care of us and not to worry because I had so much on my plate already. When Brad showed up he was courteous and fast he had our air conditioner fixed in no time and back running. Before he left he came in with a return envelope, our bill and explained what he did. He told me he understood all that we had going on and told me to stick the check in the mail when I got a chance. The simple act of taking care of and understanding your customers is lost in a lot of businesses, but not for Brad and Lori. We will be a customer for life.
I have used Brad Emberton-HVAC service since a co-worker told me about him years ago.
Every job I've had him to do at my home and my rental, he has done nothing less than 5 star!
If you want a honest and reliable company then this is the number you need to call
I won't be using anyone else!
I am also AMAZED at his wife's memory for remembering me when I called... it made me feel like more than just a number.
I highly recommend this company for all your HVAC needs!
I also need to mention that he serves Ohio County as well
Amazing service! Super friendly and wonderful to work with! He came out pretty much right away, and even though it was bad news because we needed a new unit, Brad wasted no time in getting us set up with a new one the very next day! Will definitely use them again in the future!
Brad is prompt and HONEST!
He went far above what anyone else ever has. My son has a chronic illness and the heat is very hard on him. Brad wasted no time. He's one of the nice guys.
He's also my new heating and air specialist!
Great people!!! Very fast service as well!! I highly recommend!!
Need heating and air team. This is your company. Very prompt, courteous, and clean up after themselves. Give them a call. You won't be disappointed. Thanks Brad and team!!!!
Brad came to my home on Christmas Eve to get our heat going. I don't know anyone else who would drop everything and come take care of my family. Thanks Brad and Lori for being there for us.
Brad is a man with a lot of integrity (something that is getting harder to find these days) and one that knows this business in and out. He recently installed the heating/air in the new home we built. Out of a dozen contractors that worked on our house, Brad is the only one that showed up when he said he would, cleaned up after himself, and didn't have to make a return trip due to something being improperly installed or not functioning correctly. Oh, did I mention, the price was right! No hidden fees, no extra surcharges. Can't say the same things about any other person that was hired to help build our home. Highly recommend!!!
I have worked with Brad for 10 years and in my opinion he is the best in his field. Wishing him all the best and I know you will not go wrong with Brad Emberton's Heating and Cooling LLC